Aigens

Aigens Making dining easier, one restaurant at a time. We aspire to innovate the traditional F&B industry, which is behind in adopting technology.

Aigens aims to help restaurant industry become smarter with our including our Self Order Kiosk, Mobile Ordering solutions. The industry is desperately crying for disruption and we believe now is the tipping point.

11/06/2026

Burger King Singapore partnered with Aigens to deploy a unified digital ordering ecosystem across 60 restaurants, spanning self-ordering kiosks, a branded mobile app, loyalty and payments.

Here’s how the setup works:
🖥️ Self‑ordering kiosks let guests browse, customise and order at their own pace, easing front‑of‑house pressure during QSR rush hours
📱 A new branded mobile app (launched January 2026) lets guests order ahead, skip the queue and enjoy a consistent menu wherever they are
🎁 Loyalty, memberships and promo codes all live inside the app, turning every order into a chance to reward repeat visits
💳 Integrated payments power secure, pay‑first flows at kiosks and in the app, so every order is paid, captured and reconciled automatically
🔗 All orders, menus, inventory and guest data flow back into Burger King’s existing RG POS, keeping information in sync across all 60 stores

The result is a single, connected platform for kiosks, app ordering, payments and loyalty, built for high‑volume QSR operations while keeping the guest journey simple, cashless and app‑driven.

👉 Want to see how kiosks, mobile and loyalty can work together like Burger King Singapore?
Book a demo with our team today: https://tinyurl.com/42crse6e

08/06/2026

It’s 9pm and your guest has just checked in after a long flight.
Are they really going to pick up the landline and wait on hold for room service? 😅

Today’s travelers are conditioned by seamless, on‑demand e‑commerce – and they now expect the same from in‑room dining. Hotels across APAC are quietly retiring the phone and transforming room service with QR code and mobile ordering, not only in the room but across the entire property.

In our latest guide, we explore how forward‑thinking hotel groups like Hyatt, Centara and Resorts World Sentosa are:

Meeting digital‑first guests with branded, app‑free QR ordering in the room, by the pool, in the lobby and throughout the property 🏨

Driving higher F&B spend through smart, context‑aware upsells and HD dish photography 💰

Reducing order errors and call volume with direct POS and PMS integrations 🔗

Unlocking flexible payments, charge‑to‑room and digital tipping with enterprise‑grade security 🔒

From poolside cocktails to multilingual in‑room breakfast, Aigens Mobile Ordering turns traditional room service into a scalable, data‑driven revenue engine that helps hotels monetize more guest moments in Singapore, Hong Kong, Bangkok, Jakarta and beyond.

📘 Read the full article:
👉 The Evolution of In‑Room Dining: How Hotels Are Transforming the Guest Experience with QR and Mobile Ordering
https://tinyurl.com/49jmkvdm

Ready to modernize in‑room dining and monetize your entire property journey?
Send us a message or book a tailored demo with our team today. 💬
https://tinyurl.com/ym2shfnw

29/05/2026

From HKU and CUHK to international schools and prestigious local secondary schools, Aigens is helping canteens handle thousands of orders every day — without the queues 🚀

When class breaks hit, demand spikes instantly ⏱️ Traditional cashier setups struggle to keep up. Aigens transforms canteen operations with a fully connected ecosystem built for speed, accuracy and scale.

What makes it work:
• Mobile & QR ordering 📱 – Order ahead, skip the queue
• Self-service kiosks 🎫 – Fast login with campus ID
• AI tray recognition 🤖 – Instant checkout, no manual scanning
• Smart weighing ⚖️ – Accurate pricing for every portion
• Fully connected system 🔗 – POS, kitchen and payments in sync

The result: faster service, smoother flow and a better dining experience for every campus ⚡

Trusted by top universities, international schools and prestigious local secondary schools across Hong Kong 🌏

Ready to upgrade your campus canteen?
Book a demo with Aigens today.
https://tinyurl.com/5h2dhvcd

21/05/2026

From Singapore to Hong Kong and Malaysia, leading F&B brands are partnering with Aigens to transform their ordering experience and drive real operational results. 🌏🍽️

• 🏨 Commonwealth Concepts (Singapore) — Streamlined POS, hotel PMS, and delivery platform integrations with a QR ordering system

• 🍜 Sukiya Hong Kong — Reduced wait times and boosted productivity with Mobile Ordering, Kiosk Ordering, and Food Aggregator integrations

• 🍗 The Chicken Rice Shop (Malaysia) — Rolled out Mobile Ordering across 120+ outlets, simplifying IT operations at scale

Want to see how Aigens can help your restaurants do the same? Book a demo with our team today: https://tinyurl.com/4cp7nhnn 🚀

15/05/2026

Most restaurant “loyalty programs” are really just discount engines. 💸
10% off here.
A free item there.
Plenty of cost… but not much real loyalty.

If you’re only handing out discount, you’re missing the real opportunity: using loyalty to understand guest behavior, grow repeat visits, and build a data asset that belongs to your brand. 📊👥

In our latest Aigens blog, we break down what modern restaurant loyalty looks like today:
• Start simple with digital stamp cards, points, and eCredit 💳✨
• Add tiers and targeted rewards when you’re ready 🪜🎁
• Run one program across multiple brands and outlets as you grow 🏬➡️🏙️

The result is a loyalty program that feels easy for guests, but is smart and measurable for your team. ✅

👉 See how leading restaurant groups are doing it and what might work for your brand too.
Read the full article here: https://tinyurl.com/28bmtvkz 🔗

07/05/2026

Pret A Manger Hong Kong uses Aigens Mobile Ordering and Loyalty to power a seamless online ordering experience across all 22 stores — for both individual customers and corporate clients.

Here's how it works:
🌐 Order directly through the Pret website — no app needed
🛵 Choose takeaway or delivery, wherever you are
💳 Individual accounts pay upfront at checkout
🏢 Business accounts are billed monthly by Pret — perfect for corporate events and office parties
📋 Saved addresses and order history make every repeat order faster and easier

The result: a smooth, flexible digital ordering experience that serves everyday Pret fans and busy corporate teams alike — with loyalty records kept organised so customers always feel taken care of.

👉 Looking to offer online ordering and loyalty for both individual and business customers?
Chat with Aigens to build a digital ordering setup that works for every type of guest. 🎯
https://tinyurl.com/4wr8vtj9

29/04/2026

You might know us as the #1 technology partner for the F&B and hospitality sectors, but our robust hardware and software power major enterprises far beyond restaurants! 🍽️ ➡️ 🏢

When Hong Kong’s largest franchised bus operator launched their first-ever Monthly Pass scheme back in 2018, deploying a city-wide self-service ticketing network was a massive undertaking. They needed a highly durable solution for high-traffic transit environments—and they trusted Aigens. 🤝

We deployed 120 custom-built kiosks across major transport interchanges, bus termini, and university campuses.

✨ The Aigens Impact:
✅ Built Tough: Engineered to withstand the demands of Hong Kong's busiest transport hubs.
✅ Seamless Octopus Integration: Commuters can instantly buy, encode, and check their 30-day passes directly on their physical smart cards.
✅ Proven Longevity: While automated payment kiosks are standard today, our deployment for KMB has flawlessly processed countless transactions for years, standing the test of time and keeping commuters moving without the queues! ⏱️💨

From digital ordering at your favorite restaurants to massive public transit infrastructure, Aigens has the proven capability to build smooth, connected user journeys for the world’s biggest brands. 🌍

Ready to automate and streamline your enterprise operations? Book a demo today! 🚀 https://tinyurl.com/2f9w4chs

22/04/2026

Adding new channels—delivery apps, QR codes, and kiosks—was supposed to grow your business. Instead, it’s created a counter full of disconnected devices that don’t talk to each other.

Manual re-entry leads to human error. Menu "desync" leads to guest disappointment. And your team is too busy managing screens to manage the guest experience.

It’s time to move from fragmented growth to omnichannel excellence.

Read our latest blog to learn how Aigens Connect acts as the central engine for your stack, unifying 30+ major POS systems (like Oracle Simphony, Infrasys, Caterlord and Revel) into one seamless operational flow.

🔗 https://tinyurl.com/48ahyd59

17/04/2026

Yesterday, we were proud to co-host an exclusive customer event together with SUNMI Asia Pacific at their Singapore office.

Our CEO, Hans Paul, took the stage to share his vision on how AI and human touch can and will continue to co-exist in the future of food & beverage — sparking meaningful conversations among the industry leaders in the room.

It was a wonderful afternoon of learning, sharing, and networking with our valued customers and partner. We also explored how the Android version of our popular kiosk ordering and self checkout station is reshaping the restaurant experience, and what that means for the future of F&B operations.

A sincere thank you to our partners at SUNMI Asia Pacific for opening their doors and for their warm hospitality. It was a privilege to share this experience together.

Curious about what Aigens can do for your restaurant operations? Let's talk: https://tinyurl.com/mt3fhkwn

💬 Hear It From Our ClientsWe're grateful for the kind feedback from Ken Mui at Honeymoon Dessert! 🍵✨Ken shared how Aigen...
17/04/2026

💬 Hear It From Our Clients

We're grateful for the kind feedback from Ken Mui at Honeymoon Dessert! 🍵✨

Ken shared how Aigens Mobile Ordering has made a real difference in their day-to-day operations — and we'll let him tell you the rest. Read the full testimonial on our website: https://tinyurl.com/mv83ca6j👇

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