18/04/2026
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Dear our valued customers,
We would like to sincerely apologise to all our customers who have visited us over the past two weekends and into this week, only to find us temporarily closed or unable to operate smoothly as usual.
We truly understand how disappointing this must have been, and we are deeply sorry for any inconvenience caused.
First of all, we want to sincerely thank our local community, loyal customers, and all the families and groups who have made the effort to visit us, especially those travelling from a distance. Your support and love mean everything to us, and itโs the reason weโve been growing so quickly.
As many of you know, our cafรฉ is located in a heritage building, and all of our operations rely 100% on electricity.
At the moment, the venueโs power system has some limitations, and during busy periods it can occasionally overload and shut down as a safety measure. When this happens, we are sometimes unable to resume service straight away.
Please know that we are actively working with experienced electricians and the landlord to find the best possible solution and upgrade our electrical capacity as soon as possible. This is our top priority, and we are pushing hard to resolve it.
In the meantime, we kindly ask for your understanding if:
โข ๐๐ก๐๐ซ๐ ๐ฆ๐๐ฒ ๐๐ ๐ญ๐ข๐ฆ๐๐ฌ ๐ฐ๐ก๐๐ง ๐ฐ๐ ๐ง๐๐๐ ๐ญ๐จ ๐ญ๐๐ฆ๐ฉ๐จ๐ซ๐๐ซ๐ข๐ฅ๐ฒ ๐๐ฅ๐จ๐ฌ๐ ๐๐ฎ๐ซ๐ข๐ง๐ ๐ฉ๐๐๐ค ๐ก๐จ๐ฎ๐ซ
โข ๐๐๐ซ๐ฏ๐ข๐๐ ๐ข๐ฌ ๐ข๐ง๐ญ๐๐ซ๐ซ๐ฎ๐ฉ๐ญ๐๐ ๐๐ฎ๐ ๐ญ๐จ ๐ฉ๐จ๐ฐ๐๐ซ ๐ข๐ฌ๐ฌ๐ฎ๐๐ฌ
โข ๐๐จ๐ฆ๐ ๐จ๐ ๐ฒ๐จ๐ฎ๐ซ ๐๐๐ฏ๐จ๐ฎ๐ซ๐ข๐ญ๐ ๐ฆ๐๐ง๐ฎ ๐ข๐ญ๐๐ฆ๐ฌ ๐ฆ๐๐ฒ ๐๐ ๐ฎ๐ง๐๐ฏ๐๐ข๐ฅ๐๐๐ฅ๐ ๐จ๐ง ๐๐๐ซ๐ญ๐๐ข๐ง ๐๐๐ฒ๐ฌ
We truly understand that many of you plan your time to visit us, and it is never our intention to let you down. We deeply appreciate your patience and continued support while we work through this.
Thank you for standing by us, we canโt wait to welcome you back with a smoother and better experience very soon.
With gratitude,
Kimnat team.
