20/07/2026
OFFICIAL STATEMENT OF APOLOGY
SURGE COFFEE, as the Official Title Sponsor of SURGE PaddleFest Mabini, together with the Tournament Organizing Committee, extends its deepest and most sincere apologies to all participants, partners, sponsors, and supporters of the tournament, especially to the players of the Men’s Beginners Doubles category.
We recognize the disappointment, frustration, and inconvenience caused by our decision to discontinue the Men’s Beginners Doubles category. We understand that many of you invested your time, effort, resources, and trust in this tournament, and we deeply regret that we were unable to deliver the experience that you rightfully expected and deserved.
The overwhelming number of participants accepted into the event, coupled with the significant disruption caused by continuous heavy rainfall, resulted in an unforeseen shortage of available court time. As the rains persisted, moisture continuously accumulated on the playing surfaces, creating unsafe court conditions that posed a considerable risk to the safety and well-being of our athletes. Faced with these circumstances, we made the difficult decision to discontinue the category, placing player safety above all else.
While these circumstances contributed to our decision, we do not use them as an excuse. We take full responsibility for the shortcomings in our planning, preparation, and contingency measures that led to this outcome. We acknowledge that we should have been better prepared to manage unexpected challenges, and for that, we are truly sorry.
To every player who trained, traveled, made sacrifices, and believed in our vision for the inaugural SURGE PaddleFest Mabini, we offer our heartfelt apology. We understand that our apology cannot undo the disappointment you experienced, but we hope it conveys our genuine remorse and our commitment to make things right.
This experience has been a humbling lesson for all of us. We are carefully reviewing every aspect of the tournament and are committed to implementing stronger planning, improved scheduling, enhanced contingency protocols, and better communication to ensure that future events uphold the standards that our participants deserve.
We also extend our sincere apologies to the Local Government Unit of Mabini, through its Tourism Office, for any criticism brought about by our shortcomings. We wish to clarify that the LGU graciously supported and promoted the event in good faith and was not involved in our operational decisions. We remain deeply grateful for their trust and partnership.
On behalf of SURGE COFFEE and the entire Tournament Organizing Committee, we once again offer our sincerest apologies. We accept the criticism and disappointment that this decision has brought, and we are committed to earning back your trust, not through words alone, but through meaningful improvements, greater preparedness, and tournaments that reflect the standards our players deserve.
Once again, we are deeply sorry.
