13/07/2021
We are searching for an engaging, courteous, pleasant-looking BARISTA who is passionate about coffee education, F&B preparation, and customer satisfaction. The Barista will greet customers, determine their coffee interests or needs, answer their questions, take orders, accept payments, prepare and serve the ordered food and drinks. You will also maintain a clean, well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation.
To succeed as a Barista, you should be committed to providing customers with excellent service. You should be positive, friendly, knowledgeable, helpful, and polite.
Barista Responsibilities:
• Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
• Preparing food, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.
• Packaging food and beverages for sale.
• Selling coffee and tea blends and brewing equipment, highlighting the differences between items and educating customers about brewing methods.
• Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
• Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
• Updating signage and displays to attract customers.
• Taking inventory and replenishing items in display cases, at tables, or behind the counter.
• Maintaining equipment by properly following operating instructions, performing preventive maintenance, conducting basic troubleshooting, and promptly calling for repairs.
• Adhering to all food safety and sanitation regulations as well as quality controls.
• Working in as part of a fun, high-energy team.
Barista Requirements:
• At least with a High School Diploma and/or Barista certification.
• Experience in a coffee shop or a similar customer service job with food and beverage preparation is preferred.
• Has a generally pleasant personality and appearance that’s very engaging.
• Training, reading, researching, and willingness to continue learning about food and beverage preparation, selling, and servicing.
• Exceptional listening and communication skills.
• Ability to walk, bend, and stand for extended periods.
• Availability to work around peak hours, including nights, early mornings, weekends, and holidays.
• Commitment to customer satisfaction, and service excellence.
Willingness to work as part of a high-energy, efficient team in a fast-paced environment.
