21/10/2026
As a small business owner, these are truly challenging times.
The cost of almost everything, from ingredients and supplies to fuel and transportation, continues to rise due to inflation. We are doing our best to keep our business afloat. Beyond keeping our business running, we also carry the responsibility of providing our staff with a livelihood so they, too, can put food on their tables.
Running a business is already difficult enough. Situations like this only make it harder.
Last Saturday, we delivered a 70-pax package order for Ms. Azisa. We were assured that the remaining balance would be settled within the day. Unfortunately, despite our efforts to communicate and resolve the matter privately, the balance remains unsettled.
We chose to extend grace and give the benefit of the doubt, understanding that people can have busy schedules and unforeseen circumstances. We even made an effort to travel to the agreed meeting place to accommodate the settlement, only to find that she did not show up.
We gave every opportunity for this matter to be resolved privately and respectfully because public confrontation was never our intention. However, repeated attempts to communicate and settle the remaining balance have left us with little choice but to speak about our experience.
Behind every small business is a team of people working hard, expenses that need to be paid, and families who depend on the income we provide. Every order represents not just a sale, but also time, effort, resources, and the trust we place in our clients.
We understand that unexpected situations happen. All we ask for is honesty, communication, and accountability.
Still, we will keep going. We will continue to serve our customers with dedication, uphold our values, and do our best despite the challenges that come our way.
Some things are beyond our control, but we choose not to let one difficult experience take away our peace. We leave the rest in God’s hands and trust Him to see us through.
To all small business owners, may we be spared from experiences like this. May we continue to find clients who value our hard work, honor their commitments, and understand that behind every business is a person and a team doing their best to make an honest living.
Here’s to choosing grace, standing firm in our worth, and moving forward with integrity. 🙏🏻
