06/19/2026
Hey Wild Cherry Family ❤️🍒
I wanted to take a moment to be transparent with all of you.
Recently, it was brought to my attention that some of our customers and regulars feel that their drinks haven't been as consistent as they should be. First and foremost, I want to apologize. As the owner, that responsibility falls on me. We have trained our girls to make every drink according to our recipes and standards, but I understand that sometimes things can happen. If you ever receive a drink that isn't made the way you like it, please don't hesitate to let the barista know. My team knows that our goal is always to make it right, whether that means remaking your drink or fixing any issue.
The truth is, I've been pulled in many directions lately. Between preparing for our upcoming expansion, running the business behind the scenes, and being a mom, my time has been stretched thin. If you know me personally, you know my children will always come first. During the summer especially, I try to be intentional about spending quality time with them while they're home.
That being said, mistakes are opportunities for growth, and I'm committed to learning from this one.
Starting Monday, after much consideration, I'll be making some changes so I can be more present at Wild Cherry. One of my biggest goals is to personally greet and serve our customers again and be the face behind the business you have supported from the very beginning.
Your support means everything to me, and I want you to know that I hear you.
If you've had a drink recently that wasn't what you expected, I invite you to give us another chance to make it right. We truly value every single customer who comes through our window .
Also, if you ever need to reach me directly, you're always welcome to message my personal account. I don't personally manage the business page every day, as I have help with that, but my inbox is always open.
Thank you for your patience, your honesty, and for continuing to support this dream of mine. Wild Cherry’s wouldn't be what it is without all of you.
With love,Fer ❤️🍒
