05/28/2026
⚓ Meet Our Experience Makers: Gina Lavalley, Director of Banquets ⚓
At The Helmsman, the guest experience extends far beyond the dining room. Since joining the property in 2011, Gina Lavalley has played a vital role in creating memorable event experiences, bringing elegance, organization, and seamless ex*****on to weddings, corporate gatherings, and private celebrations throughout the property.
What does excellence mean in your role?
“Leading a team with longevity. Many associates have been on the banquet team for over 10 years. Seeing the positive event satisfaction surveys reinforces our commitment to excellence.”
For Gina, success comes from consistency, teamwork, and understanding that every detail matters.
What details do guests often overlook?
“I take everything in and see the big picture. Don’t neglect any of the senses: lighting, sound, smell, taste, and appearance all play a part.”
Whether guests are attending a wedding reception, business dinner, or special celebration, Gina understands atmosphere is just as important as the event itself.
What do you love most about leading your team?
“I can’t do what I do without them. We all pull together and make magic happen. It’s amazing to see that happen, especially when they realize their small part in the big picture is crucial.”
What do you want guests to know?
“I take it personally. I welcome guests into my home with the door open and the lights on, ensuring a clean and welcoming atmosphere. I strive to create the same atmosphere during events.”
One professional moment Gina is especially proud of is watching new team members gain confidence in their roles and continue down the hospitality career path.
Three words her team uses to describe her?
Organized. Trustworthy. Supportive.
Inspired most by her family, Gina brings that same care, pride, and dedication into every event experience she helps create.
Stay tuned as we continue introducing the Experience Makers behind the memorable moments at The Helmsman.
