03/23/2020
To our valued guests,
Given the recent COVID-19 pandemic, the following is an explanation of what we do in our restaurants to protect your health, and the safety of our food preparation and dining environment.
• Before opening, all surfaces that may have received human contact are sprayed and wiped with anti-bacterial cleaner that kills 99.99% of all germs. They are then wiped down again with a sanitizing solution This includes front of house and back of house surfaces, as well as bathrooms.
• Before employees begin their shift, a "symptoms" check sheet is reviewed with their manager. If any COVID-19 or flu symptoms are detected, the employee is sent home until they receive a doctor's clearance.
• Food handling employees thoroughly wash their hands with anti-bacterial solution and then put on sterile gloves. Any time their gloved hands comes in contact with potentially contaminated surfaces (dirty kitchen dishes/utensils, their face or clothing, etc.) they re-wash and put on new gloves. Typically, our restaurants use 250-300 gloves/day.
• All employees wash their hands with anti-bacterial solution at least once per hour.
• All car side and delivery orders are placed in sealed bags to ensure no contamination after your order leaves our kitchen.
Our regular hygiene standards are very high. Restaurants receive comprehensive, unannounced health inspections by city/county inspectors as least twice a year. Every Applebee's restaurant in Utah ranks in the top 10% of food service organizations inspected.
We hope this information will reinforce your confidence in ordering take-out and delivery at Applebee's. Our managers will be glad to answer any questions you may have about our procedures.
Sincerely,
James Long, CEO
Apple Mountain, LLC