07/20/2026
Monday morning memo…
Since we had so many calls and new customers this past week with very similar questions, I thought maybe it would be good to do a FAQ post and I’ll pin it!
✅ We are a FULLY gluten free kitchen and facility, so while we can make things dairy free, fully vegan, or items not containing nuts, we can NEVER make anything with gluten. We understand that some people only need dairy free or vegan, and don’t want things to be gluten free, but that is not something we can nor will do. (If any of you would like to open a vegan bake shop, we will happily refer vegan customers to you that can eat gluten)
✅ We will not take last minute special cake orders. Our website lists 2 weeks minimum and we can normally do something with a weeks notice, but calling on a Friday afternoon for an order on Saturday is not something we can do. We make everything from scratch and are a small shop! (Even regular grocery stores need 48 hour notice typically and those aren’t for allergy friendly items)
✅ We DO NOT have the same hours as other gluten free bakeries in Chicagoland. We get items from Lia P and Mindful Baking, and we are not associated nor carry any products from other gluten free bakeries.
✅ We are open Wednesday through Sundays. We don’t close before our posted hours, but we cannot get phone calls 5 minutes before closing and be expected to stay open 30 minutes late because someone wants us to. If large box stores are closed at certain times, we can’t see them getting calls asking them to stay open 30 minutes late because someone is stuck in traffic?
✅ We make our gluten free sourdough In House, we do not get it from anywhere, have it shipped in frozen from a factory, etc. We have our gluten free starter that is fed and loved in house, and Caroline is the bread genius.
✅ While at one time, years ago, we had some keto items, we DO NOT make sugar free items currently and and do not plan on it going forward.
✅ We love our customers, we love being here, we love to provide celiac safe treats for any and all people who just enjoy great food, regardless if they NEED to eat gluten free.
Thank you all!!