This summer, we transport you back to Wall Street 1987. - What are the current COVID guidelines at The Alinea Group? The Alinea Group follows all CDC and Chicago COVID guidelines. Please visit https://www.chicago.gov/city/en/sites/covid-19/home.html to see states currently covered by the travel order, mask mandates, and vaccine status updates.
- I tested positive for Covid-19, when is the earliest I can dine or place an order? The Alinea Group is strictly adhering to the guidelines set by the CDC. Per the CDC, we cannot welcome guests for at least 14 days after either a.) they have a positive test result or b.) the last day they were symptomatic. We appreciate your patience and flexibility as we work to prioritize the safety of our guests and staff.
- Can I reschedule my booking? We are able to reschedule your booking with at least 72 hours’ advance notice. After that time we are unable to accommodate changes.
- Can I cancel my booking for a refund? All sales are final and non-refundable. With at least 72 hours’ notice, we are happy to reschedule your booking to a future date within the calendar year.
- What is the current menu and how long are you serving it? Next is reopening with its 10th Anniversary menu. The menu will begin April 21st and is a retrospective menu featuring different courses from menus past. The menu currently runs through the end of July 2021.
- Who should I contact if I am running late for my booking? Please email [email protected] if you are running late. Please note that arriving more than ten minutes late may result in missing part of your dine-in experience.
- Why is a 20% service charge automatically applied to my bill? At all Alinea Group restaurants, we include a service charge as part of booking your to go or dine in experience. This charge is applied towards operating costs (service-ware, fixed costs, food costs, wages, etc.) to ensure the highest level of excellence in our quality of service as well as to provide fair and equitable wages to our front and back of house employees. Additional gratuity paid on the evening of your reservation is at the discretion of each guest. 100% of any additional gratuity is paid to non-salaried, front of house employees who are directly in service of customers in strict accordance with the Fair Labor Standards Act.
- What are w**e or beverage pairings? Standard w**e pairings consist of w**es chosen to complement our multi-course tasting menu. Reserve pairings are predominately vintage and rare w**es focusing on small niche producers in classical regions. Our Ultra pairing consists of the rarest w**es from our collection, with only limited availability. Our famous non-alcoholic pairings are blended daily from fresh fruits, vegetables, teas, and other non-alcoholic ingredients. Please note that w**e pairings may consist of other types of alcohol. Typically we do not serve b**r and cocktails a la carte, although they may be part of our pairing progression.
- Can our table select w**e pairings at different levels? All guests partaking in the w**e program must enjoy the same level of pairing, however, not all guests need to purchase a w**e pairing. Guests are welcome to enjoy non-alcoholic pairings by adding them when they dine even if other guests are experiencing our w**e program.
- Can you accommodate dietary restrictions or allergies for dine-in bookings? At Next, we try to make the fewest number of changes possible when accommodating dietary restrictions, so that our guests may enjoy the menu as Chef Achatz originally envisioned. We are not able to make substitutions for aversions, as this will compromise the integrity of the experience. We are able to make accommodations for certain common dietary restrictions (Ovo-Lacto Vegetarian, Pescetarian, No shellfish or Finfish, No Nuts, No Gluten) with at least 72 hours advance notice. We do our best to accommodate mild allergies but can not guarantee that we work in a nut, dairy, gluten or allergen-free environment given the complexity of our kitchens and menus. There are no precautions we can take to ensure that every food item has been handled in an allergen-free environment by our purveyors during the packing and distribution process. For this reason please note, we are not able to accommodate guests where cross-contamination can trigger a reaction.
- Do you offer valet? Valet parking is available for all Next patrons at the corner of West Fulton Market and Morgan St (on Morgan). We offer validated rates of $18.00 for the first 4 hours and $32.00 for up to 8 hours. Please note, Fulton is closed from Sangamon to Morgan, and from Green to Peoria at this time.
- What is the dress code at Next? Our dress code is “elevated casual” - we only ask guests to be comfortable yet polished. Jackets are not required, though many guests do opt to wear them.
- What is your corkage policy? Thank you for your email. Per the policy set in place by the Chef and Owner, we do not allow any outside w**e. For the current menu, we are offering beverage pairings. You are welcome to purchase these at the time of booking or on the evening you dine with us. At Next, we strongly encourage guests to include a pairing with their menu, as each beverage has been specially selected to perfectly complement the courses they accompany.
- Can I give my reservation away or sell it? The reservation is completely transferable. Please note, however, that selling reservations for greater than face value may be illegal in your area. Anyone who purchases a reservation from another patron should take care to ensure that they have a received a formal transfer of the reservation through the restaurant’s official website. Any reservations purchased on the secondary market are at the purchaser’s risk. We cannot accept responsibility for forgeries or misrepresentations.
- How do I transfer my reservation? To transfer a reservation, log in to your account and then select, “Reservations”. Each reservation has a transfer button next to it.
- Do you sell gift certificates? To purchase a gift card please visit Tock's website here. Gift cards can only be purchased in $USD for any amount between $5.00 - $2,000 and used at all Alinea Group outlets for both dine-in and take-out experiences. Please note, Tock gift cards are digital and can only be sent by email. Gift Cards are redeemable through Tock only (i.e., not in-person at a restaurant or other experience). A Gift Card cannot be applied once a reservation has already been made and balances can only be applied in their entirety or not at all. If you have any additional questions we recommend visiting the Gift Card Terms & Conditions section on Tock's website.
